Privacy Policy

1. Introduction

Ernest Rozier ("I," "me," or "this practice") is an independently operated automotive sales professional. This Privacy Policy explains how I collect, use, and protect information you provide through this website, including information submitted through the contact form and any text-message (SMS) communications.

2. Information I Collect

Through this website, I may collect:

• First and last name
• Email address
• Mobile phone number (when provided)
• Vehicle of interest and any details you share in your message
• Consent selections (SMS inquiry consent and marketing consent), the date and time consent was given, the form source, and the version of the consent language presented to you
• Basic technical information such as the pages you visit on this site

3. How I Use Your Contact Information

I use the information you provide to:

• Respond to your vehicle inquiries and questions
• Schedule and confirm consultations and appointments
• Provide customer service and follow-up assistance
• Send promotional automotive messages — only if you have separately opted in to receive marketing messages

I will not send marketing messages to contacts who consented only to inquiry-related messages.

4. SMS Communications and Consent

Text-message (SMS) communications are strictly opt-in. When you submit the contact form, you may separately choose to consent to:

• Inquiry-related SMS — messages about your vehicle inquiries, appointment scheduling, follow-ups, and customer service
• Marketing SMS — promotional messages about available vehicles, automotive offers, and sales updates

These two consents are separate. Granting one does not grant the other. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance. The date, time, form source, and consent language version are recorded for each consent.

SMS consent and mobile phone information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers supporting message delivery is permitted only as necessary to provide the service.

5. Data Protection and Retention

I take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. Your information is retained only as long as necessary to provide the services you requested and to comply with applicable legal and regulatory obligations, including A2P 10DLC record-keeping requirements for SMS consent.

6. Third-Party Service Providers

I use trusted third-party service providers to operate this website and deliver communications, including a customer relationship management (CRM) platform and SMS messaging providers. These providers process information only as necessary to deliver the service on my behalf and are bound by obligations of confidentiality. SMS consent and mobile phone information is shared with messaging service providers only as necessary to deliver messages you have requested.

7. Your Consumer Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information I hold about you
• Request correction or deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for marketing messages without affecting inquiry-related communications

To exercise any of these rights, contact me using the information in Section 8.

8. Contact for Privacy Requests

For any privacy questions or requests, including withdrawal of SMS consent, please contact:

Ernest Rozier — Automotive Sales Professional
Phone: [Verified Business Phone]
Email: [Business Email]
Address: [Verified Business Address, if applicable]